********** ALL PAYMENTS ARE ACCEPTED VIA CASH, SQUARE, and STRIPE, IN PERSON OR ONLINE************** NO EXCEPTIONS

What are your prices?

Listed below are STARTING prices for the categories MOST of our dresses fall into:

  • Party $200+
  • Maternity $250+
  • ​Formal $300+
  • Plus Size $400+
  • Prom $1000+
  • Bridal $1000+

*Keep in mind we SPECIALIZE in dresses; however, we can create other looks with varying prices*

Where are you located?

  •        331 Gallatin Pike S, Madison, TN 37115 SUITE 11 *open by appointment ONLY*

Do you ship out of state?

  • Yes! nationwide shipping is available. As we know, currently there is a national delay for shipping carriers, please keep this in mind when placing your order. Shipping usually takes 3-4 business days and IS NOT included in your cost. We will send you a custom measurement chart, where you can have someone measure you, whether its family, a friend, local bridal or Victoria secret store, or even via video chat with Raki, to match your accurate sizing. You may find the reference to our measurement chart under the customer service tab. Note: non-local clients are responsible for their own alterations, if needed.

How long does production take?

  •    Production for made-to-order garments can take 3-4 weeks for casual garments, such as birthdays & graduations. Formal wear, such as prom and bridal can take 3-6 months, this is also including any necessary alterations found during fittings. Please plan ahead and book accordingly.
  • DURING PROM SEASON (January- May) processing times always increase. Raki & Ruth usually gets fully booked for prom by late February. We encourage you to order early enough to avoid not being able to get a Raki & Ruth custom. If you place your order in less than 6 weeks of your prom, you will be contacted and/or notified in person by Raki & Ruth on whether or not your garment can be completed in time. 
  • PLEASE DO NOT PLACE AN ORDER THAT YOU MAY NEED IN LESS THAN 2 WEEKS UNLESS YOU'VE TALK TO RAKI DIRECTLY via CALL, TEXT, EMAIL, OR DM. 
  •  Raki & Ruth offers RUSH services for a fee. If Raki & Ruth has less than 2 weeks to complete your garment, there will be a rush fee ($100) added to your invoice.

What are your business hours?

  •    Business hours vary by day, check the booking page for weekly availability. 

What is your return policy?

  •   Consultations, fittings, and a provided measuring chart are available for accurate measurements, alterations are offered as well for any necessary changes, NO RETURNS OR EXCHANGES AT THIS TIME. We know life happens, so order cancellations are temporary available within 24 hours of deposit being paid, feel free to contact Raki at any time via email if this is needed. We are committed to working with you to resolve any issues. We want to provide 100% satisfaction here at Raki & Ruth!

Do you offer alterations?

  • Raki & Ruth is honored to have the privilege of customizing your garment through alterations or the addition of custom creations. 
  • Alterations are calculated on a fee-for-service basis.

  • If client gains or loses weight during the alteration process and additional alterations are required, then additional fees will be added to the invoice.
  • Rush Fee: Raki & Ruth offers a rush service for a fee. If Raki & Ruth has less than 48 hours to complete alterations, there will be a rush fee ($30) added to your invoice.

    Payments: Full payment due at pickup of completed garments. The methods of payment accepted are Stripe, Cash, Square, Credit/Debit. NO CASH APP OR CHECKS ACCEPTED.

    Completion Date(s): All completion dates must be honored as stated on the alterations order.

Pants/Bottoms

Shorten or lengthen hem (no cuffs)

$10

Shorten or lengthen hem ( with cuffs)

$13

Hem (no lining)

$10

Hem (with lining)

$15

Take in waist (no lining)

$12

Take in waist (with lining)

$17

New Zipper

$20

Taper legs (per leg) / Take in sides (inseam)

$13

New button

$12


 

Jackets/Tops/Blouses

Shorten/lengthen sleeves (no lining)

$15

Shorten/lengthen sleeves (with lining)

$25

Shorten length at hem

$20

Take-in side seams or darts (no lining)

$20

Take-in side seams or darts (with lining)

$30

New Zipper

$20

Narrow shoulders

$13

New button/zipper/shoulder pads

$25

Add applique/fringe/etc…

Starting $50

 

Bridal

 

Alteration

 

Plain Gown (min cost)

 

Beaded or Lace Gown(min cost)

Side seams taken up(bodice work)

$85

$125

Hem

$150

$250

Princess Seam

$85

$125

Skirt (side seam)

$85

$125

Boning (per seam)

$15

$45

Bra Cup

$45

Plus size $65

Snaps(per) & Hooks(per)

$15

$5

Veil (redesigned)

$55 and up

New starting at $125

Gown (redesigned)

$500 and up

$1000 and up

Gown (resized)

$350 and up

$650 and up

Straps adjusted

$75 and up

$150 and up

Zipper

$50

$150

Rushed Service fee (1 week or less)

$300

$500

Pressing

$75

$50

Pressing Veil

$35

$65

Sleeve

$75

$125

Dress the Bride the day of

$125 and up